We only ship our products only on Monday (unless your state of living is close to Michigan). We will ship the order on the same day if it's placed before 12 PM (ET).. Due to the fact that FedEx does not ship Saturday and Sunday, we ship your products on Monday so they don't stay in their warehouse for longer period of time.
Please allow 2-4 days for your order to be delivered.
The only way you will receive a refund for your goods is the following:
- If your product is damaged through the shipping process
- if your product is expired
- if we have shipped the wrong product
- We do not refund if your purchase includes more than 10 jars and happen to break during shipment
**KNOW THAT THIS SITE IS MAINLY TO SHOW WHAT WE PROVIDE OUR CUSTOMERS FOR IN-STORE PURCHASES. IF WE DON'T HAVE THE PRODUCT IN-STORE AND YOU PURCHASE IT ONLINE, WE WILL CALL YOU DIRECTLY TO THE NUMBER THAT YOU PROVIDED US TO EITHER REFUND YOU OR SWITCH THE PRODUCT WITH ANOTHER. KNOW THAT IF YOU DON'T CONTACT US BY SUNDAY BEFORE 6PM EASTERN TIME WE WILL REFUND YOU THE PRODUCT THAT WE DON'T HAVE AND SHIP THE PACKAGE.**
PLEASE CALL US OR EMAIL US WITHIN 5 DAYS OF RECEIVING THE SHIPMENT FOR DAMAGED OR MISSING GOODS, OTHERWISE YOUR ORDER IN NONREFUNDABLE.